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Global Logistics Services Overview
🌍 Global Logistics Services Overview
Fast. Reliable. Tailored.
We deliver trusted cargo solutions worldwide, ensuring your shipments arrive safely and on time.
📦 Shipping Rates & Delivery Times
Shipping Costs
| Zone | Destinations | Rate |
|---|---|---|
| 1 | China, Hong Kong, Taiwan, Singapore | $28 or FREE over $1800* |
| 2 | USA, Canada | From $28 or FREE over $1800* |
| 3 | Europe (EU countries listed) | From $28 or FREE over $1800* |
| 4 | Australia, Japan, Korea, NZ, SE Asia | From $28 or FREE over $1800* |
| 5 | South America, India, South Africa, etc. | From $28 or FREE over $1800* |
| 6 | Rest of World | From $28 or FREE over $1800* |
*Customs duties/taxes may apply. Free shipping excludes certain oversized or restricted items.
Delivery Times
- Zone 1: 4–6 business days
- Zones 2–3: 5–7 business days
- Others: 7–9 business days
Note: Delivery times exclude customs clearance. Partial shipments available for backorders.
🔧 Order Support & Policies
Key Policies
- Cancellations: Free within 24 hours of purchase.
- Returns: Contact us for eligibility. Items must be unopened and undamaged.
- Damage Claims: Report within 48 hours with order number and photos. Choose a priority replacement or initiate an insurance claim.
Bulk Orders
Need 10+ units? We offer custom discounts. Contact sales@bitsrouter.com for a personalized quote.
🚚 Logistics Partners & Tracking
- Carriers: FedEx, DHL, UPS – Use our account or yours.
- Tracking: Real-time shipment tracking via bitsrouter.com.
- Custom Shipping: Institutional customers (e.g. universities) can request tailored options.
❓ Full FAQs
- Do you ship to my country? ✅ Yes! We ship globally from our Hong Kong HQ.
- Are prices VAT-included? ❌ No. Prices exclude VAT or customs fees.
- Resellers or agents? We sell direct. No reseller pricing.
- Cargo insurance? 🛡️ Optional and recommended. Ask us for quotes.
- Eco-friendly shipping? 🌱 Carbon-neutral delivery available upon request.
- Customs clearance help? 📑 Yes – we support documentation and compliance.
📞 Contact Us
Email: sales@bitsrouter.com
Phone: +1 523 615 12
Website: bitsrouter.com
