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Privacy Policy
Privacy Policy
Welcome to Bits Router (referred to as “we” or “the company”). We are committed to protecting your privacy and ensuring that your personal information is handled and safeguarded appropriately. Please read this Privacy Policy carefully to understand your rights and our commitments.
Your privacy is very important to us. Drawn up in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act of 2018 (CCPA), our Privacy Policy explains what personal information we have, how we use it, and how you can check and update any personal information we hold about you.
Why do we collect your personal information?
- To deliver products and services relevant to you
- To improve our products and services and develop new ones
- To help us run and grow our business
1. Information Collection
We may collect the following types of information:
1.1. Information Provided by Users: When you interact with us, such as registering an account, placing an order, filling out forms, or contacting customer support, we may collect the following information: name, email address, mailing address, phone number, payment information, and other necessary identity verification information.
1.2. Automatically Collected Information: Our website and applications may automatically collect the following information: IP address, browser type, device information, visit times, page browsing history, clickstream data, and cookies (please refer to our Cookie Policy for more information).
1.3. Information Collected from Third Parties: We may receive information from third-party services (such as payment processors or partners) in order to process your orders or provide personalized services.
2. Use of Information
We will use your personal information in the following ways:
2.1. Contractual Obligations: We will use your information to process orders, provide products and services, and fulfill contracts with you.
2.2. Legitimate Interests: We may use your information to improve our products and services, conduct marketing research, ensure the security of our website and applications, resolve disputes, and provide customer support.
2.3. Legal Compliance: We will adhere to the requirements of applicable laws and regulations, including those related to personal information, such as data protection laws.
3. Information Sharing
We may share your information with the following types of third parties:
3.1. Partners: In order to provide products and services, we may share your information with partners, but we will limit this to necessary information.
3.2. Third-Party Service Providers: We may use third-party service providers to perform certain functions, such as payment processing or data storage. These providers will process your information in accordance with our requirements and applicable laws and regulations.
3.3. Legal Requirements: We may share your information when required by law.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We will retain your information for the necessary duration and take steps to ensure the confidentiality and integrity of data.
5. Your Rights
You have the following rights:
5.1. Right to Access: You have the right to access your personal information and request information about how we process this data.
5.2. Right to Rectification: If your personal information is incorrect, you have the right to request corrections.
5.3. Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information, unless legal requirements dictate otherwise.
5.4. Right to Object: You have the right to object to certain processing of your information, such as direct marketing.
6. Changes to the Privacy Policy
We may periodically update our Privacy Policy to reflect changes in our practices and legal requirements. When we update our Privacy Policy, we will provide a notice on this page.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, or if you wish to exercise your rights, please contact us:
[sales@bitsrouter.com]Thank you for reading the Bits Router Privacy Policy. We appreciate your trust and are committed to protecting your personal information and privacy. By continuing to use our services, you signify your agreement to the terms and conditions of this Privacy Policy.
Cookies
Like the majority of websites on the Internet, bitsrouter.com uses cookies for a variety of purposes. Cookies are text-only pieces of information that a website transfers to a visitor’s local storage or other web-browsing device for record-keeping purposes. We use cookies to help improve your use of the website more convenient by remembering important information (such as saved items in your cart, or preferred currency choice), for analytics, and for marketing.
This website is built with wordpress.org. They provide us with an online e-commerce platform which allows us to sell our products to you. The vast majority of cookies on our website are provided by them.
On our site, we also use cookies that are a part of Google Analytics. They allow us to collect anonymous information on website traffic. The information is then used to monitor site performance and develop the site to better suit users’ needs. We cannot identify you personally from this information, so you will remain anonymous. Information on location, pages visited etc., are all reported independently so that an individual user can never be traced or identified.
More detailed information on the types of cookies that Google Analytics uses is available here. It is possible to opt out of the tracking by Google Analytics across all websites that use this facility by following this link http://tools.google.com/dlpage/gaoptout.
We also use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
How to manage your cookie preferences
For more information on how to delete, allow/block cookies, or manage preferences for certain websites (including bitsrouter.com website), you can check out the following websites depending on your web browser:
Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Opera: https://www.opera.com/help/tutorials/security/privacy/
Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
If your web browser is not listed here, information on how to manage cookie preferences in your specific browser can be found by simply doing a quick search online.
