{"id":44502,"date":"2023-10-22T08:19:17","date_gmt":"2023-10-22T08:19:17","guid":{"rendered":"https:\/\/bitsrouter.com\/?p=44502"},"modified":"2025-07-17T08:19:07","modified_gmt":"2025-07-17T08:19:07","slug":"worldwide-shipping-faqs","status":"publish","type":"post","link":"https:\/\/bitsrouter.com\/fr\/worldwide-shipping-faqs","title":{"rendered":"Global Logistics Services Overview"},"content":{"rendered":"\n<div style=\"font-family: Arial, sans-serif; max-width: 960px; margin: auto; padding: 40px; color: #333; line-height: 1.8;\">\n\n  <h1 style=\"font-size: 32px; color: #111; text-align: center;\">\ud83c\udf0d Global Logistics Services Overview<\/h1>\n  <p style=\"text-align: center; font-size: 18px; color: #555;\">Fast. Reliable. Tailored.<br>We deliver trusted cargo solutions worldwide, ensuring your shipments arrive safely and on time.<\/p>\n\n  <hr style=\"margin: 30px 0;\">\n\n  <h2 style=\"font-size: 24px; color: #222;\">\ud83d\udce6 Shipping Rates &#038; Delivery Times<\/h2>\n\n  <h3 style=\"margin-top: 20px;\">Shipping Costs<\/h3>\n  <table style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\">\n    <thead style=\"background: #f0f0f0;\">\n      <tr>\n        <th style=\"padding: 12px; border: 1px solid #ccc; text-align: left;\">Zone<\/th>\n        <th style=\"padding: 12px; border: 1px solid #ccc; text-align: left;\">Destinations<\/th>\n        <th style=\"padding: 12px; border: 1px solid #ccc; text-align: left;\">Rate<\/th>\n      <\/tr>\n    <\/thead>\n    <tbody>\n      <tr>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">1<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">China, Hong Kong, Taiwan, Singapore<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">$28 or FREE over $1800*<\/td>\n      <\/tr>\n      <tr>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">2<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">USA, Canada<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">From $28 or FREE over $1800*<\/td>\n      <\/tr>\n      <tr>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">3<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">Europe (EU countries listed)<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">From $28 or FREE over $1800*<\/td>\n      <\/tr>\n      <tr>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">4<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">Australia, Japan, Korea, NZ, SE Asia<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">From $28 or FREE over $1800*<\/td>\n      <\/tr>\n      <tr>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">5<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">South America, India, South Africa, etc.<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">From $28 or FREE over $1800*<\/td>\n      <\/tr>\n      <tr>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">6<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">Rest of World<\/td>\n        <td style=\"padding: 12px; border: 1px solid #ccc;\">From $28 or FREE over $1800*<\/td>\n      <\/tr>\n    <\/tbody>\n  <\/table>\n\n  <p style=\"font-size: 14px; color: #777;\">*Customs duties\/taxes may apply. Free shipping excludes certain oversized or restricted items.<\/p>\n\n  <h3>Delivery Times<\/h3>\n  <ul>\n    <li><strong>Zone 1:<\/strong> 4\u20136 business days<\/li>\n    <li><strong>Zones 2\u20133:<\/strong> 5\u20137 business days<\/li>\n    <li><strong>Others:<\/strong> 7\u20139 business days<\/li>\n  <\/ul>\n  <p style=\"font-size: 14px; color: #777;\">Note: Delivery times exclude customs clearance. Partial shipments available for backorders.<\/p>\n\n  <hr style=\"margin: 30px 0;\">\n\n  <h2 style=\"font-size: 24px; color: #222;\">\ud83d\udd27 Order Support &#038; Policies<\/h2>\n\n  <h3>Key Policies<\/h3>\n  <ul>\n    <li><strong>Cancellations:<\/strong> Free within 24 hours of purchase.<\/li>\n    <li><strong>Returns:<\/strong> Contact us for eligibility. Items must be unopened and undamaged.<\/li>\n    <li><strong>Damage Claims:<\/strong> Report within 48 hours with order number and photos. Choose a priority replacement or initiate an insurance claim.<\/li>\n  <\/ul>\n\n  <h3>Bulk Orders<\/h3>\n  <p>Need 10+ units? We offer custom discounts. Contact <a href=\"mailto:sales@bitsrouter.com\">sales@bitsrouter.com<\/a> for a personalized quote.<\/p>\n\n  <hr style=\"margin: 30px 0;\">\n\n  <h2 style=\"font-size: 24px; color: #222;\">\ud83d\ude9a Logistics Partners &#038; Tracking<\/h2>\n  <ul>\n    <li><strong>Carriers:<\/strong> FedEx, DHL, UPS \u2013 Use our account or yours.<\/li>\n    <li><strong>Tracking:<\/strong> Real-time shipment tracking via <a href=\"https:\/\/bitsrouter.com\" target=\"_blank\">bitsrouter.com<\/a>.<\/li>\n    <li><strong>Custom Shipping:<\/strong> Institutional customers (e.g. universities) can request tailored options.<\/li>\n  <\/ul>\n\n  <hr style=\"margin: 30px 0;\">\n\n  <h2 style=\"font-size: 24px; color: #222;\">\u2753 Full FAQs<\/h2>\n  <ul>\n    <li><strong>Do you ship to my country?<\/strong> \u2705 Yes! We ship globally from our Hong Kong HQ.<\/li>\n    <li><strong>Are prices VAT-included?<\/strong> \u274c No. Prices exclude VAT or customs fees.<\/li>\n    <li><strong>Resellers or agents?<\/strong> We sell direct. No reseller pricing.<\/li>\n    <li><strong>Cargo insurance?<\/strong> \ud83d\udee1\ufe0f Optional and recommended. Ask us for quotes.<\/li>\n    <li><strong>Eco-friendly shipping?<\/strong> \ud83c\udf31 Carbon-neutral delivery available upon request.<\/li>\n    <li><strong>Customs clearance help?<\/strong> \ud83d\udcd1 Yes \u2013 we support documentation and compliance.<\/li>\n  <\/ul>\n\n  <hr style=\"margin: 30px 0;\">\n\n  <h2 style=\"font-size: 24px; color: #222;\">\ud83d\udcde Contact Us<\/h2>\n  <p><strong>Email:<\/strong> <a href=\"mailto:sales@bitsrouter.com\">sales@bitsrouter.com<\/a><\/p>\n  <p><strong>Phone:<\/strong> +1 523 615 12<\/p>\n  <p><strong>Website:<\/strong> <a href=\"https:\/\/bitsrouter.com\" target=\"_blank\">bitsrouter.com<\/a><\/p>\n\n<\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83c\udf0d Global Logistics Services Overview Fast. Reliable. Tailored.We deliver trusted cargo solutions worldwide, ensuring your shipments arrive safely and on time. \ud83d\udce6 Shipping Rates &#038; Delivery Times Shipping Costs Zone Destinations Rate 1 China, Hong Kong, Taiwan, Singapore $28 or FREE over $1800* 2 USA, Canada From $28 or FREE over $1800* 3 Europe (EU [&#8230;]\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-44502","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/posts\/44502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/comments?post=44502"}],"version-history":[{"count":8,"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/posts\/44502\/revisions"}],"predecessor-version":[{"id":83205,"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/posts\/44502\/revisions\/83205"}],"wp:attachment":[{"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/media?parent=44502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/categories?post=44502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bitsrouter.com\/fr\/wp-json\/wp\/v2\/tags?post=44502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}